Library
** Read the New Catalog and Transition FAQ for the most up-to-date info **
As previously posted, Arlington Public Library will soon be upgrading to a new 21st century catalog/account system that will offer library users loads of great features. That transition will occur the week of Feb. 13.
Here's what you need to know: Throughout the transition the Library will remain open and on its regular schedule, but with some limited services.
Library services AVAILABLE the week of Feb. 13 include:
** this section has been updated with new information - 1/20/11**
Based on individual Library branch schedules, we will stop adding new holds to the self-service shelves beginning Saturday, Feb. 5. This cut off will ensure that no item gets "lost" during the system changeover. New holds can still be placed right up until the system goes offline on Feb. 13 at 9 p.m., but won?t be processed and available until the system is up and running (sometime later that week).
The last day new holds will be added by location is:
** this section has been updated with new information - 2/8/11**
Beginning Feb. 8, any holds listed in patron accounts as "in transit" will not be available until the week of Feb. 20. Thank you for your patience.
**this section has been updated with new information - 2/11/11
Because of a technical issue, telephone notification to pick up holds will not be available for a few weeks--please check your account or call 703-228-5940 for updates.
Let Us Help You
Although staff and volunteers will also lack access to the catalog/accounts system during the mid-February transition, they will be ready to help you as much as possible in person, by telephone and through the Internet during this transition period.
We are really excited about the new catalog system and believe you will be too. Keep checking this blog, Twitter and Facebook for updates.
- Do You Have Your Account Pin Yet?
With the new library catalog & account system in place, we want to make sure we have your account information up-to-date in case we need to contact you. You will also need a four-digit PIN (Personal Identification Number) to use your account. Why...
- Catalog And Account System Update 2/23
Now that our new system has been up for almost a week, we've had time to fix some of the initial hiccups (which are inevitable with a project of this scope): Emailed holds notices have resumed, as have email for items due, overdue, and coming due...
- Your New Library System Has Arrived!
**UPDATED 3/3/11** Do you have your account PIN yet? ** UPDATED 2/23/11 ** Now that the new system has been up for about a week, we've had time to fix some of the issues that are inevitable with a project of this scope: Emailed holds notices have...
- What "in Transit" Means For Now
Because we have to suspend some services this week and next while we install our new catalog and accounts system, holds that currently appear as "in transit" will not be available until the week of Feb. 20. We apologize for this inconvenience, and look...
- Coming Now: Extended Due Dates
Have you noticed later-than-usual due dates on Library materials you recently checked out? As we head toward the mid-February installation of our brand-new catalog and accounts system, we've set due dates later, so nothing has to be returned during...
Library
Holds / Service Questions during Feb Catalog Transition
** Read the New Catalog and Transition FAQ for the most up-to-date info **
As previously posted, Arlington Public Library will soon be upgrading to a new 21st century catalog/account system that will offer library users loads of great features. That transition will occur the week of Feb. 13.
Here's what you need to know: Throughout the transition the Library will remain open and on its regular schedule, but with some limited services.
Library services AVAILABLE the week of Feb. 13 include:- Item checkout (with due dates extended to March 1 to ease the data transition)
- Browse the shelves
- Wireless Internet
- Public PCs
- Study/Meeting rooms
- Place holds and make telephone requests*
- Renewals
- Catalog searches
- Account access
- Most online research premium sites including Consumer Reports and ValueLine
- Programs for children and teens
- Fine/fee payment
** this section has been updated with new information - 1/20/11**
Based on individual Library branch schedules, we will stop adding new holds to the self-service shelves beginning Saturday, Feb. 5. This cut off will ensure that no item gets "lost" during the system changeover. New holds can still be placed right up until the system goes offline on Feb. 13 at 9 p.m., but won?t be processed and available until the system is up and running (sometime later that week).
The last day new holds will be added by location is:
- Plaza - Friday, Feb. 4
- Aurora Hills, Cherrydale, Glencarlyn, Westover - Saturday, Feb. 5
- Central, Columbia Pike, Shirlington - Sunday, Feb. 6
** this section has been updated with new information - 2/8/11**
Beginning Feb. 8, any holds listed in patron accounts as "in transit" will not be available until the week of Feb. 20. Thank you for your patience.
**this section has been updated with new information - 2/11/11
Because of a technical issue, telephone notification to pick up holds will not be available for a few weeks--please check your account or call 703-228-5940 for updates.
Let Us Help You
Although staff and volunteers will also lack access to the catalog/accounts system during the mid-February transition, they will be ready to help you as much as possible in person, by telephone and through the Internet during this transition period.
We are really excited about the new catalog system and believe you will be too. Keep checking this blog, Twitter and Facebook for updates.
- Do You Have Your Account Pin Yet?
With the new library catalog & account system in place, we want to make sure we have your account information up-to-date in case we need to contact you. You will also need a four-digit PIN (Personal Identification Number) to use your account. Why...
- Catalog And Account System Update 2/23
Now that our new system has been up for almost a week, we've had time to fix some of the initial hiccups (which are inevitable with a project of this scope): Emailed holds notices have resumed, as have email for items due, overdue, and coming due...
- Your New Library System Has Arrived!
**UPDATED 3/3/11** Do you have your account PIN yet? ** UPDATED 2/23/11 ** Now that the new system has been up for about a week, we've had time to fix some of the issues that are inevitable with a project of this scope: Emailed holds notices have...
- What "in Transit" Means For Now
Because we have to suspend some services this week and next while we install our new catalog and accounts system, holds that currently appear as "in transit" will not be available until the week of Feb. 20. We apologize for this inconvenience, and look...
- Coming Now: Extended Due Dates
Have you noticed later-than-usual due dates on Library materials you recently checked out? As we head toward the mid-February installation of our brand-new catalog and accounts system, we've set due dates later, so nothing has to be returned during...